Accounting Associate

OVERVIEW OF POSITION:

We are looking for a team member to join us who is able to remain detailed and organized within a fast-paced environment. As an Accounting Associate you will be responsible for various accounting functions including but not limited to:

RESPONSIBILITIES:

• • General:
    • Recording day to day financial transactions and completing the posting process
    • Enter data, maintain records, and create reports and financial statements
  • Ensure vendors’ and customer records are current, accurate, complete, and verified.
  • • Administer all accounting, taxation process and ensure optimal quality of all processes.
    • Prepare reports for ledgers, trial balance, and reconcile all statements and ensure integrity of all data.
  • Manage all information and update it on automated systems and generate accounting reports.
  • Interacting with management, customers, vendors and customers.
  • Forecast budget requirements, update journal entries, and prepare reports on same.
  • • Monthly processing of corporate credit card charges and accounts.
  • Accounts Payable:
    • Completes payments and controls expenses by receiving, processing, verifying, and reconciling invoices.
    • Check vendor files for any previous payments and assign voucher numbers.
    • Charges expenses to accounts and cost centers by analyzing invoice/expense reports; recording entries.
    • Pays vendors by monitoring discount opportunities, scheduling and preparing checks, and resolving purchase order, contract, invoice, or payment discrepancies and documentation.
    • Maintains accounting ledgers by verifying and posting account transactions.
    • Maintains historical records by filing documents.
    • Verifies vendor accounts by reconciling monthly statements and related transactions.
  • Accounts Receivable:
    • Process accounts and incoming payments in compliance with financial policies and procedures.
    • Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted.
    • Facilitate payment of invoices due by sending bill reminders and contacting clients
    • Generate financial statements and reports detailing accounts receivable status.
  • Verify accuracy of information in customers’ invoices, get the necessary internal approvals, and process the invoices.
  • Payroll Processing
    • Collecting and verifying employee time sheets.
    • Answering employees’ questions and concerns regarding payroll.
    • Processing new employees, promotions, and terminations.
    • Investigating and resolving payroll discrepancies.

EDUCATION, EXPERIENCE, AND SKILLS:

• B.A. or equivalent degree in finance, accounting, business administration, or related degree.
• Ability to perform multiple projects and priorities together and achieve excellent results.
• Protects organization’s value to ensure sensitive and confidential information is not let out to unauthorized individuals.
• Excellent human relationship and communication skills to relate cordially and effectively with colleagues and management.
• Proven ability to calculate, post, and manage accounting figures and financial records.
• Data entry skills along with a knack for numbers.
• High degree of accuracy and attention to detail.
• Solid understanding of basic bookkeeping and accounting payable/receivable principles.
• Accomplishes accounting and organization mission by completing related results as needed.
• Proficient with common billing systems; Microsoft Office applications, including MS Word, Excel, and PowerPoint, which are valuable in creating documents and reports.
• Proficient with QuickBooks, and ADP.
• Experience with Fishbowl is beneficial.

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Therefore employees assigned may be required to perform additional job tasks required by the manager.

Sr. Java Software Engineer

OVERVIEW OF POSITION:

We are considering candidates ranging in experience for Software Engineering positions which focus on Java Development to help us maintain and develop our current Java front and back end as well as help us to develop our web client. The candidate will join our team of developers building the next-generation of wireless. Responsibilities include, but are not limited to, the following:

RESPONSIBILITIES:

• Design, develop, and configure software systems to meet market and/or client requirements either end-to-end from analysis, design, implementation, quality assurance (including testing), to delivery and maintenance of the software product or system or for a specific phase of the lifecycle.
• Write detailed specifications for substantial software functions
• Apply knowledge of technologies, applications, methodologies, processes and tools to support a client, project or entity.
• Responsible for design and development of Java code. The system is focused on making risk assessments and has very demanding response time, availability, and transaction requirements.
• Work with other developers to meet customer needs and deadlines
• Analyze and review business, functional, and technical requirements
• Development new feature functionality, Enhance and maintain existing code base, Build Unit Tests, and Participate in regular planning, status, specifications, and design meetings
• Support production and customer response teams as issues arise; investigating issues and delivering patches as needed
• Interact closely with team members responsible for establishing business requirements, generating overall system design, server side implementation, User Interface, database, and testing
• Perform frontend and backend JAVA development
• Work in a fast-paced, iterative development environment with minimal supervision.
• Own your work starting from product discussions to deployment in our infrastructure
• Willingness and ability to mentor interns and junior team members
• Thoroughly document ongoing software problems found in new and existing products
• Add new features to the software in existing products

EDUCATION, EXPERIENCE AND SKILLS:

• 10+ years of software development experience
• Bachelor’s degree in Computer Science, Computer or Electrical Engineering, Information Technology, Telecommunications, Math, Physics or similar (or equivalent experience)
• 8+ years of experience building high performance, highly scalable, Java based application platforms, hands-on software development experience. Experience programming in multiple languages.
• Strong organizational, prioritization, and time management with ability to focus on a deadline
• Demonstrated problem solving ability and attention to detail
• Ability to thrive in a fast paced, hybrid agile type of environment with a sense of urgency and attention to detail
• Willingness to learn & develop professionally
• Lead a small team of engineers develop market defining features.
• Willingness to work flexible hours in line with the needs of an international company
• Strong interpersonal communication skills; comfortable translating between “business-speak” and “tech-speak”
• Strategic mindset, ability to quickly prioritize business needs and conceptualize creative and effective software solutions
• Scrappy, tenacious, and self-motivated team player
• Able to work independently and in a team atmosphere. Commitment to working collaboratively & cross functionally
• The passion and drive to be a catalyst in a dynamic, ambiguous, fast-paced, and high-pressure environment
• Experience with Unix-based and Windows Operating Systems

REQUIRED PROGRAMMING SKILLS:

• Java
• SQL
• HTML5
• CSS
• Java Script

PREFERRED PROGRAMMING SKILLS:

• JDBC
• RMI
• Reflection
• Postgres
• React.js
• Java EE

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Therefore employees assigned may be required to perform additional job tasks required by the manager.

Junior Technical Support Engineer – Wireless Telecommunications

Overview

As a Junior Technical Support Engineer, you will be trained to provide the highest level of wireless telecommunication technical support to a diverse and growing customer base. You learn technical and customer service skills to necessary to build your brand as a premier provider of high quality, next-generation technical telecommunication support.

Responsibilities

• Provide 24×7 customer support for Tecore’s products from installation to upgrade through critical issue resolution.
• Maintain accurate and up to date trouble tickets for reported issues.
• Training customer representatives on Tecore’s product system operation and maintenance.
• Partner with System Test and Software Development teams to ensure customer satisfaction and retention through product enhancements.
• Be responsible for the deployment and validation of software releases, service packs, or patches.
• Assist customers in the execution of acceptance testing.
• Ask targeted questions to customers in order to quickly understand the cause of the problem.
• Be a key contributor in the effort to develop the next generation of Tecore’s products by cultivating creative ways to implement evolving technologies such as 5G and the use of unlicensed radio frequency bands.
• Research and identify solutions to various hardware and software issues.
• Monitor the daily performance of technical systems.

About You

• BS degree in Information Technology, Computer Science or a relevant/equivalent field.
• 2 years of Help Desk experience.
• Ability to work well in a cross-functional team environment.
• Working knowledge of Linux; Redhat certification
• Experience in Telecommunications (GSM, CDMA, 5ESS)
• Understanding of software development and testing
• Ability to be effective when working independently.
• Experience with IP based routers and switches such as Cisco; CCENT or other certification is desirable
• Ability to provide customer related support and troubleshooting.
• Self-starter with strong organizational, prioritization, and problem-solving skills.
• Excellent verbal/written communication.
• The desire to learn new skills and techniques.
• Ability to obtain Security Clearance.
• A desire to develop interpersonal and technical skills.
• Experience working with different operating systems including but not limited to Windows and Mac OS.

****Veterans strongly encouraged to apply****

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Therefore employees assigned may be required to perform additional job tasks required by the manager.

SUMMARY:

The ideal candidate will possess a minimum of 3 years experience in the field of network engineering and/or network support. Primary responsibilities will include internal and external customer network management, network design for mobile IP connectivity for new customer deployments, and sales engineering support and training. Additional responsibilities include review and optimization of existing networks, network documentation, and integration of new IP converged mobile and fixed network applications. Candidate should have strong fundamental understanding of IP networks coupled with the ability to integrate innovative solutions for new technologies and complex deployment and configuration requirements.

EDUCATION, EXPERIENCE, AND SKILLS:

-Experience configuring and managing Cisco ASA and PIX firewalls. (Experience with Juniper NS and ISG firewalls is a plus).

-Experience configuring and managing Cisco 2900, 3500, 3700, and 7200 series switches and routers.

-Experience with the Linux operating system (RedHat/CentOS preferred). Solid understanding of Linux operating system is required.

-Experience with AAA (LDAP and Radius), DNS, and PPP.

-Experience with SSL, IPSec, and PPTP VPN clients.

-Experience with network diagnostic tools including Wireshark/Ethereal, and TCP dump.

-Experience with network management platforms (OpenView, OpenNMS, Solar Windws, or Cacti) and SNMP/RMON/RRD.

-Experience with network and site documentation and requirements engineering. Hands-on experience with Visio, Diag, or ConceptDraw.

-Experience with network security analysis tools including Snort and NMAP.

-Experience with Cisco AIP, IDS, and ADS hardware as well as local and remote syslog configuration and analysis.

-Must be able to articulate design requirements and effectively communicate with project management and customers.

-Experience with Cisco Call Manager (CME/CUCM) is a plus

PC server and desktop hardware experience is a plus, but not required.

BS IS/CS/EE, MS is a plus

CCNA/CCNP/CSSP and/or RHCE certification is a plus

EDUCATION, EXPERIENCE, AND SKILLS:

-B.A. or equivalent degree; related degree; recent college graduates are encouraged to apply
-Minor in Telecommunications preferred
-Excellent verbal and written communication skills
-Strong work ethic and organizational and prioritization skills

-3+years related experience

-Technical report writing experience required

RF Planning Engineer

Overview 

Tecore’s RF Planning Engineer is primarily responsible for the development and execution of best practices, engineering standards, guidelines and processes as it relates to radio frequency (RF) responsibilities, including site surveys, data collection, network planning and optimization. Collaborate with other departments to determine root cause of customer issues. Occasional travel for meetings, demonstrations, testing and field support purposes will be expected.

Responsibilities

• Developing, implementing and managing processes related to RF planning.
• Provide technical support and act as RF subject matter expert to peers on customer-specific product design and implementation.
• Ensure products are compliant with the Government.
• Create customer deliverables including link budgets, frequency plans, propagation prediction maps, and provides network optimization feedback.
• Monitor day-to-day work progress and compile various reports.
• Perform and guide RF related efforts for drive testing, RF tuning and performance optimization, trouble shooting, etc.
• Identify and resolve problems that affect product performance.
• Serve as subject matter expert during equipment deployment, technical verification processes, and field trials as needed.
• Answer radio planning queries during pre-sales activities as well as site selection guidance.
• Drive continuous process improvement.
• Be able to prepare and review minutes reports.
• Provide efficient feedback throughout the production process.

About You

• Bachelor’s degree preferably in engineering or a equivalent/related field.
• Excellent verbal and written communication skills.
• High project management aptitude.
• Detail oriented, highly organized.
• Must be able to multi-task with multiple projects concurrently.
• High level problem-solving skills.
• Self-motivated with initiative to get answers/solutions.
• Ability to interact effectively with cross-functional team members.
• Demonstrated experience with GSM, CDMA, UMTS and/or LTE technologies.
• Expertise in RF propagation modeling software (iBwave Design, Mentum Planet or similar); iBwave Certified (Level 2 or higher) desired.
• Experience with drive test data collection tools such as RF scanners (e.g. PCTEL, DRT), handset collection tools (e.g. TEMS, NEMO), and post processing tools
• Experience with running network performance analyses, analyzing KPI data, and conducting end to end troubleshooting.
• Able to travel to customer sites, support demonstrations, and conduct site surveys.
• Experience in the telecommunications industry is highly beneficial.
• Must be able to obtain a Security Clearance.

****Veterans strongly encouraged to apply****

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this position. Therefore employees assigned may be required to perform additional job tasks required by the manager.

Digital Marketing Specialist

We Are

Since 1991, Tecore has been committed to providing innovative, reliable and scalable wireless infrastructure solutions. Throughout these 30 years of experience, Tecore has developed and retained some of the most experienced wireless industry professionals who have designed, developed and deployed generations of wireless technology. Through their commitment and collaboration, Tecore has been a trusted industry leader from 2G-5G. Tecore Networks is looking to add a dynamic Digital Marketing Specialist who will play a key role in maintaining, measuring, and optimizing all online channels across our digital footprint, including web, lead and demand generation, social media, email marketing, and online branding/creative.

You Are

This position demands someone who is a self-starter, curious, detail-oriented, and a creative problem solver. This is an opportunity to expand your knowledge on the ins and outs of website management, digital marketing best-practices and performance.

The work

In this role you will distill the essence of the company’s scalable wireless infrastructure products and solutions into engaging content and stories that drive prospects and customers to learn more about Tecore Networks. You will create a customer-centric editorial and content strategy across a portfolio of products and solutions, and write, edit and produce this content that supports the entire customer journey to our variety of market segments.

As the Digital Marketing Specialist you will support the effectiveness, accuracy, compliance and functionality of our external website in order to facilitate increased engagement, online growth of the business and lead tracking. You will work with our internal team to manage and maintain accurate and up-to-date web content (images, video and text), performs regular performance testing, and conduct regular site audits to ensure flawless operation.

This role will challenge you to manage the project development in a fast-paced environment with tight deadlines while providing the team with the quality assurance needed to minimize errors found on the website, online advertising campaigns, email newsletters, and social media accounts. You will work daily in Google Analytics/Adwords, Canva, WordPress, and Mailchimps marketing automation portal to design and prepare all elements of a digital marketing campaign.

Responsibilities

• Support marketing team in the execution of digital campaigns and other marketing programs to deliver profitable business growth and meet customer acquisition/retention initiatives.
• Contribute to the development and execution of online content and digital branding/creative assets, including CMS updates, creation of landing pages, social media banners and graphics, email campaigns, page templates, and others as needed.
• Track and analyze performance of all online channels and marketing programs and identify areas for improvement.
• Build and maintain a calendar to support schedule of web updates and social media posts.
• Ensure thorough and accurate A/B testing, analyzing, and optimizing for digital campaign performance (organic & paid social media, web, and SEO).
• Provide creative direction for and oversee major execution of webpage build out and social media cadence/visuals development.
• Manage relationships and works cross-functionally across SEO, web development, content, and lead generation teams/agencies.
• Create the core marketing content and sales tools needed to reach our partners and customers with a consistent and innovative message.
• Develop a strong rapport with internal and external teams through a detailed understanding of all facets within a project, clear and concise communication (written and verbal), and overall level of professionalism.
• May be required to train and manage additional junior staff.

Required Skills/ What are we looking for?

• A./B.S. Degree in Communications, Marketing, Business or related field and/or 3-5 years marketing experience.
• Self-starter with a proven ability to manage multiple projects, prioritize appropriately, and meet deadlines in a fast-paced environment.
• Advanced experience with email, web/online, social media, search engine marketing and display media tools and programs such as WordPress, Mailchimp, Canva, Adobe Creative Suite (Illustrator, Photoship, Indesign,etc.) SalesForce, Quickbase, Google Analytics/Adwords/TagManager, SEO or other CMS experience.
• Foundational understanding and/or exposure to the full lifecycle of a digital media campaign, from planning to trafficking to campaign management to measurement to optimization.
• Prior experience working for company focused in enterprise networking, IoT, In-building solutions, wireless/telecommunications and/or other similar technical B2B industry experience.
• Effective storytelling skills and demonstrated experience writing or creating clear and impactful product presentations, battle cards, product briefs, analyst resources and web pages.
• Must be an extremely strong writer with an eye for detail and ensuring spelling/grammar mistakes are caught before projects go for review.
• Strong data analysis skills and capable of identifying trends within large data sets from multiple sources.
• Experience in building content/assets to support demand generation tactics. Metrics-driven to continuously improve performance of content.
• Excellent project management skills required, including the ability to set and meet tight deliverable deadlines for multiple simultaneous projects while assuring brand accuracy and consistency.
• Collaborative working style, strong listening skills, with ability to incorporate multiple viewpoints into discussion and decision making.
• Flexible individual capable of handling multiple tasks and with minimal supervision.
• Takes initiative, proposes innovative solutions.
• Team player who works well with colleagues, customers, analysts, and partners
• Experience using social, online, and traditional marketing principles and techniques.
• Knowledge of programming languages a plus (JS, C#, PHP, ASP, etc.) a plus
• Understanding of HTML, CSS, responsive design and accessibility knowledge
• Proficiency with marketing automation, social media and email marketing best practices
• Ability to work independently with demonstrated resourcefulness, drive for results and initiative
• Google Ads and Bing Ads certifications a plus.

Sales Support Engineer – Telecommunications 

OVERVIEW

As Tecore’s Wireless Sales Support Engineer, you will be joining a company who will revolutionize the way indoor wireless systems (4G/5G/ CBRS) are built. In this role, you will work closely with the Business Development and Engineering groups to help built and support our customer relationships. You will assist Business Development in their technical responses to both written requests and during sales meetings. This position does require hands-on field work at deployment sites to act as the technical resource for the customer’s team. The position is highly technical and demanding which requires a balance of highly developed analytical skills, proven customer relation and teaming skills.

YOUR RESPONSIBILITIES 

• Provide the Sales team with technical support during the sales process.
• Work with engineering to provide technical response to potential customer inquiries.
• Assist the business development team in sales calls and meetings as the primary technical resource.
• Document customer sales requirements and provide responses in coordination with engineering.
• Work with documentation team to review and validate all customer facing documents and provide feedback.
• Provide customer requirements/expectations to project management and production teams after receipt of new sales orders.
• Lead the technical presentations and demonstrations of Tecore’s products to prospective customers.
• Provide training to customers and their contractors on installation, design, and commissioning methodologies.

ABOUT YOU

• BA/BS Degree in Computer Science, Computer Information Systems, Electrical Engineering or equivalent experience or related degree.
• 5+ years of experience supporting wireless telecom projects.
• Extensive knowledge of 2G/3G/4G/5G network topologies and architecture.
• Deep knowledge of GSM/CDMA/LTE subsystems and messaging.
• Strong understanding of wireless Core/RAN functions and interconnect standards.
• Strong written and verbal communications skills.
• Ability to work with a team.
• The ability to present and explain complex features to a varied audience (Executives to Engineers.)
• Excellent leadership and time-management skills.

BEYOND AVERAGE SKILLS

• 5+ years of experience in Sales Engineering for DAS or RAN OEM.
• Previous experience in providing sales support to a Tier 1 wireless carrier.
• Deep knowledge of 3GPP standards.
• Knowledge in SW design and implementations techniques and procedures.

WORK ENVIRONMENT 

The work environment characteristics described here are representative of those of a standard office environment in addition to customer project sites globally.

• Requires 25-50%+ travel.
• The work environment is split between an office position and customer locations.
• The position requires working independently, as well as part of a team.
• This position requires verbal and face-to-face contact with others daily.
• Frequent use of a computer is necessary.
• This position requires use of test equipment, power tools, communications infrastructure, and computer usage.
• May require after-hours and weekend work.

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Therefore employees assigned may be required to perform additional job tasks required by the manager.

Technical Operations Manager – Telecommunications 

OVERVIEW

As Tecore’s Technical Operations Manager you will be responsible for the successful implementation of a mission critical Operational Systems. The Operations Manager will oversee the Quality Management, Documentation, Logistics, and the Customer Response Center (CRC). In this role, you will work closely with key functional areas of the business to ensure each department’s operational needs and goals are met by the Operation System. This position does require hands-on interaction with various departments and oversight of the CRC.  The position is technical and demanding which requires a balance of project management technical skills, highly developed analytical skills, proven managerial skills, and teaming / relationship skills.

YOUR RESPONSIBILITIES 

• Document other department requirements and assist in translating their desired operational outcomes to implementation within the QuickBase System.
• Manage the QuickBase System program implementation through a detailed project plan, monitoring, tracking progress and reporting the status to the management team. Successfully manage the relationship with all stakeholders.
• Develop project plans that consider all necessary activities including but not limited to those related to information systems, business processes, communication with internal stakeholders, documentation, and training. Develop and prioritize company operational development requirements.
• Oversee and manage the CRC department. Work cross-functionally to facilitate solution of high priority customer issues.
• Develop and Build a knowledge database for the CRC to utilize as reference during customer support calls.
• Act as escalation support for the CRC manager and exhibit high customer relationship and support skills.
• Supervise the ISO 9001 quality management processes by overseeing the Quality Specialist and provide guidance with any non-conformities.
• Oversee and manage the logistics department. Create and develop best practice processes for shipping/receiving/and warehousing inventory.
• Oversee and manage the facilities group. Manage current vendors and maintenance contracts for the building.
• Ensure routine building maintenance is performed and reports are stored for future reference.

ABOUT YOU

• BA/BS Degree in Computer Information Systems, Engineering, Business Systems or equivalent experience or related degree.
• 5+ years of experience managing information systems and/or operations.
• 3+ years of wireless experience (field, operations, or engineering).
• Familiarity with wireless technologies including 2G, 3G, 4G, 5G, Core, RAN, UMTS, and LTE.
• Strong written and verbal communications skills.
• Ability to work with a team.
• The ability to complete projects on time and within the allotted budget.
• Excellent leadership and time-management skills.
• Innovative project delivery methods.

BEYOND AVERAGE SKILLS

• Knowledge of QuickBase.
• PMP Certification.
• Experience managing small technical teams.
• Certified ISO 9001 external auditor.
• Deep knowledge of Logistics and Inventory Management.
• High level proficiency in Microsoft Word Applications (Word, Excel, PowerPoint, etc.)

WORK ENVIRONMENT 

The work environment characteristics described here are representative of those of a standard office environment in addition to customer project sites globally.

• The position requires working independently, as well as part of a team.
• This position requires verbal and face-to-face contact with others daily.
• Frequent use of a computer is necessary.
• May require after-hours and weekend work.

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Therefore employees assigned may be required to perform additional job tasks required by the manager.

Wireless Project Manager – Telecommunications 

OVERVIEW

As Tecore’s Wireless Project Manager you will be responsible for the successful implementation of mission critical projects. In this role, you will work closely with key functional areas of the business to ensure project initiatives meet the goals and objectives set forth by the executive leadership team. This position does require hands-on, in-field work at deployment sites to ensure proper deployment, testing and acceptance by the customer is smoothly transitioned. The position is highly technical and demanding which requires a balance of project management technical skills, highly developed analytical skills, proven managerial skills, and teaming / relationship skills.

YOUR RESPONSIBILITIES 

• Work closely with the program management team to plan, manage and coordinate the successful implementation of significant projects and programs.
• Document customer requirements and assist in translating their desired operational outcomes to material solutions.
• Assist in the definition of project scope, objectives and requirements, involving all relevant stakeholders and ensuring technical feasibility.
• Manage program implementation through a detailed project plan, monitoring, tracking progress and reporting the status to the management team. Successfully manage the relationship with the client and all stakeholders.
• Develop project plans that consider all necessary activities including but not limited to those related to information systems, business processes, communication with internal and external stakeholders, documentation, training, and contingency planning. Design and perform analytical studies of systemic and project-related decisions to assess the cost, efficiency and effectiveness of project implementation approaches. Develop, prioritize and recommend overall resource requirements to support both customer and company development requirements.
• Manage the project against the plan, coordinate internal and vendor managed tasks, communicate effectively with all stakeholders and participants, identify risks and mitigation plans, and alert management as needed to escalate issues.
• Facilitate the definition of service levels to meet specific customer requirements; Create tracking reports for both company and customer.
• Work cross-functionally to solve problems and implement changes. Work closely with technical experts/project leads creating and managing project schedules linking critical activities across multiple programs.
• Advise and collaborate with the team on issues, diagnostic methods and potential solutions to issues and concerns.
• Participates in the architectural design, development, and definition of product road maps.
• Work to provide on-site leadership to project team.
• Lead assigned projects to completion with in-field/.on-site management and hands-on field work to ensure project completion.
• Coordinate internal resources and third parties/vendors for the flawless execution of projects. Effectively communicate project objectives to all team members that are involved.

ABOUT YOU

• BA/BS Degree in Computer Science, Computer Information Systems, Electrical Engineering or equivalent experience or related degree.
• 5+ years of experience managing complex Telecom projects.
• Strong written and verbal communications skills.
• Intermediate knowledge of wireless technology or network topology
• Ability to work with a team.
• The ability to complete projects on time and within the allotted budget.
• Excellent leadership and time-management skills.
• Innovative project delivery methods.

BEYOND AVERAGE SKILLS

• PMP Certification.
• Deep knowledge of industry standards (3GPP, ETSI, IEEE).
• Experience managing small technical teams.
• Deep knowledge of Linux platforms.
• Knowledge in SW design and implementations techniques and procedures.
• High level proficiency in Microsoft Word Applications (Word, Excel, PowerPoint, etc.)
• Prior experience as Field Engineer or Technician

WORK ENVIRONMENT 

The work environment characteristics described here are representative of those of a standard office environment in addition to customer project sites globally.

• Requires 25-50%+ travel.
• The work environment is split between an office position and project site(s).
• The position requires working independently, as well as part of a team.
• This position requires verbal and face-to-face contact with others daily.
• Frequent use of a computer is necessary.
• This position requires use of all test equipment, power tools, communications infrastructure, and computer usage
• May require after-hours and weekend work.

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Therefore employees assigned may be required to perform additional job tasks required by the manager.

Sales Engineer – Wireless Deployment and Integration

Overview 

As Tecore’s Sales Engineer , you will serve as the technical lead on our Business Development Team. You will be responsible for defining technical requirements and recommending viable telecommunications solutions to our customers. As a key participant in our preparation of proposals, technical presentations, demonstrations, and the development of our next generation product map, you will help Tecore continue to pioneering first class products and solutions. This position also helps Operations fulfill deliverable’s and assists with the work to ensure Tecore meets customer requirements.

Responsibilities

• Provide Sales Leadership with technical support during the sales process.
• Document (via diagrams and writing) cellular solutions to describe the benefits of our products.
• Build relationships with strategic partners serving as the pre-sale’s technical liaison.
• Participate in strategic and tactical account and product planning.
• Follow industry technology trends through self-study and formal training.
• Serve as a Subject Matter Expert (SME) on Wireless Design and Engineering for our product offerings and industry trends.
• Establish and maintain productive, professional relationships with key customer leaders in assigned customer accounts.
• Attend trade shows and conferences for technical and sales support.
• Clearly communicate customer requirements to the teams responsible for the development, implementation, and ongoing support of Tecore’s product line.
• Participate in the architectural design, development, and definition of product roadmaps.
• Prepare cost estimates by studying plans, and related customer documents.
• Stay up to date on new and existing legislation in order to maintain federal, state and local legal compliance.
• Provide first hand support to Operations when kicking off new projects. This may include creating customer pricing structures, coordination with Operations, Sub-Contractors, assisting with recruiting and providing technology and product training.
• Partner with Operations to create and submit statement of work, including scope of work, deliverables and pricing information for customers.
• Preparation of RFP’s and proposals to prospects and clients

About You

• BA/BS degree or equivalent, preferably in a related field.
• Proven experience as a Sales Engineer.
• Minimum of 5 years’ industry experience
• Comprehensive knowledge of telecom, cellular networks, and VoIP technologies.
• Excellent verbal and written communication skills, including presentations and proposal writing.
• Exceptional organizational skills.
• Ability to work independently on numerous activities and prioritize them properly while meeting deadlines.
• Ability to obtain Security Clearance.
• Timely and innovative problem-solving skills.
• Success in developing and delivering persuasive presentations to audiences of various sizes.
• Experience with project management solutions.
• Successful track record in sales-driven environments and superior leadership skills

Beyond Average Skills:

• BS in Computer Science, Computer Information Systems, Electrical Engineering or equivalent experience
• Experience supporting both HW/SW in a Linux environment
• High level proficiency in Microsoft Applications (Word, Excel, PowerPoint, etc.)
• Experience utilizing Customer Relationship Management (CRM) systems
• Project Management Experience

Work Environment:

The work environment characteristics described here are representative of those of a standard office environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Requires 25-50%+ travel.
• The work environment is that of an office position with minimal to high noise levels.
• The position requires working independently, as well as part of a team.
• This position requires verbal and face-to-face contact with others daily.
• Frequent use of a computer is necessary.
• This position requires use of all general office equipment.
• May require after-hours and weekend work.

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this position. Therefore employees assigned may be required to perform additional job tasks required by the manager.

Software Development Engineer 

Overview 

Tecore’s Software Development Engineers perform a key role in the full-cycle of Tecore’s product development. They contribute and generate ideas, design, implement, and deploy software and solutions AND collaborate on future product offerings. As a Software Development Engineer, you’ll have the opportunity to interface with other engineers and non-technical counterparts to understand our customers problems and help solve them on a regular basis.

Having a solid base of experience in programming languages is key in order to join our team. However, we understand that each Engineer has different preferences and strengths when it comes to languages –  what matters most to us is that no matter the language you choose you can implement clean and effective code.  Since our products and software are constantly evolving, our engineers need to adapt and evolve with it. We expect all team members to be open to learning new languages and working to quickly advance their skills at any level of their career.

At Tecore, you will work with a variety of peers – some who have different or similar experiences like you, as well as seasoned senior developers in order to meet the goals of the development cycle. Through research, innovation, analysis of customer and marketing inputs and any other method necessary, Tecore’s product roadmap will continually evolve.  As such the Development team will aid in the definition and development of those products resulting in equipment that best meets the customer’s needs. This includes assuring that the design is functionally correct, reliable, compliant and robust. Developers will also assist in product documentation and the resolution of problems found in existing designs to ensure consistency and progression.

We offer opportunities for Developers at all levels of their careers with growth and advancement options.

Responsibilities 

• Write detailed specifications for substantial software functions.
• Complete substantial pieces of design, as assigned.
• May lead others in technical work and be responsible for the results.
• Participate in project scheduling/estimation, and is held responsible for assignments.
• Research and propose realistic solutions to the problems.
• Develop particular areas of technical interest and expertise.
• May be a Lead Engineer on a project, with responsibility for meeting milestones and performance requirements.
• May be teamed with another engineer with joint responsibility for the implementation of a function or set of functions.
• Mentor more junior engineers.
• Demonstrate technical leadership on a project.
• Work with developers to meet customer needs and deadlines.
• Develop a product and software specifications.
• Design, debug, evaluate, and test software to execute the processes defined in the product specifications.
• Debug the entire software product including software related electronic problems.
• Evaluate and select software packages, development stations and other equipment to be used in the software department.
• Provide information about technical and operation problems.
• Thoroughly document ongoing software such that future modification to that software may be efficiently and accurately performed.
• Evaluate and propose solutions to software problems found in new and existing products.
• Add new features to the software in existing products.
• Write and/or supervise the writing of operations manuals and application notes, etc.
• Perform other duties as assigned.

About You

• Education/Background: Computer (Software) Engineering, Computer Science, Mathematics, and Physics
• Experience:
  • A strong coder in a variety of languages with demonstrated proficiency, including Java, Python and Go for back-end and Typescript for front-end C and C++ are a plus but not required.
  • Open-source technologies such as PostGres, Docker, and Redux
  • Industry-standard build tooling, including SVN, Jenkins, and Github
  • Linux environment. CentOS/Ubuntu Target build execution.
  • Knowledge of data structures, storage systems, cloud infrastructure, front-end frameworks, and other technical tools.
• Technical Knowledge: Position requires knowledge of specific programming languages, platforms, and related technical knowledge as determined by the development team to which this individual is assigned. Knowledge and experience with system integration and test is required.
• Ability to read and internet technical information and data.
• Ability to provide thorough and accurate data analysis.
• Ability to maintain, implement, and repair new and existing software programs.
• Must have an understanding of engineering design techniques, telephony, and cellular systems.
• Must be a significant individual contributor technically.
• Should be a natural self-starter, energetic, imaginative, and willing to work extra hours when necessary.
• Must have the ability to work with minimum direction, to establish priorities, solve problems, and then move on to new challenges.
• Must demonstrate effective verbal and nonverbal communication skills.
• Must be able to evaluate and select software packages, development stations and other equipment to be used in the software development.

• Experience in the telecommunications industry is highly beneficial.
• High proficiency in Microsoft applications (Word, Excel, PowerPoint, etc.)
• Ability to identify problems independently and with a team.
• Ability to multitask on complex projects.

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Therefore employees assigned may be required to perform additional job tasks required by the manager.